Returns & Exchanges

At Caravan and Camping Aus, we want you to feel confident in your outdoor fashion choices. If your gear doesn't fit or meet your expectations, you can return or exchange eligible items within 30 days of delivery.

1

Check Eligibility

Ensure your items are unworn, unwashed, and still have the original tags attached to qualify for a return or exchange.

2

Submit a Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

3

Pack and Post

Securely package your items and use the provided prepaid shipping label to drop your parcel at any Australia Post location.

4

Refund Processing

Once our warehouse receives and inspects your return, we will process your refund or store credit within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing